Here's a statement I posted under a different topic...
Hats off to both of you Ede65 and Syny, I have read both of your posts
as well as others and I must say I see where you guys are coming from
and it's not to be negative here towards anyone, but I have to say if I
buy a tool and it's missing functions from day 1 of it's release, and
they are added a year or two later, I should not have to pay for those
updates. Those function should have been there from Day One. Even
cheaper tool manufacturers don't charge for updates if the functions are
missing. However, if the feature is an enhancement then yes, we should
pay for it, or if the car manufacturer has added a function due to
software upgrades.
I have been in Telecom for over 20 years and
automotive for 15 and I must say when a Telecom software has missing
functions we are not charged for their mistakes or missing functions nor
do we charge the customer, client, user once there's an update due to
missing functions.